How It Works

Here's How Together We Make a Difference

Strengthening Families,
Building Futures
FAQ

Answers to Your Burning Questions

How can I get involved?

We welcome individuals who are passionate about social justice and human rights to join us! You can get involved by volunteering your time, donating to support our programs, or participating in our advocacy campaigns.

How are donations used?

Your donations play a crucial role in supporting our mission. They are used to fund our programs, initiatives, and advocacy efforts aimed at promoting social justice and advancing human rights. We ensure that every dollar is used efficiently and effectively to maximize impact.

Do you offer internships?

Yes, we occasionally offer internship and employment opportunities for individuals who are passionate about our cause and have the skills and dedication to contribute to our work. Keep an eye on our website and social media channels for any openings.

How can I request support?

If you or someone you know is in need of support or assistance related to social justice or human rights issues, please reach out to us through our contact form or email. Our team will do our best to provide guidance, resources, or referrals to appropriate services.

How can I report a social justice issue?

If you've witnessed or experienced a social justice or human rights issue in your community, we encourage you to reach out to us. You can submit a report through our website, where it will be reviewed by our team. We take all reports seriously and work to address them through advocacy, support, and collaboration with relevant stakeholders.

Aim

Integrated family services provides case management support to vulnerable families with children from pre-birth to 17 years of age.

Target Group

Families who are:

  • likely to experience greater challenges from experiencing risk factors and/or cumulative harm
  • at risk of concerns escalating if problems are not addressed, and
  • likely to experience:
    • multiple risk factors and long-term chronic needs, causing high risk of developmental deficits
    • children, young people and families at high risk of long-term involvement in specialist secondary services. This includes for alcohol and drugs, mental health, family violence and sexual assault and homelessness services
    • cycles of disadvantage and poverty resulting in chronic neglect and cumulative harm
    • single/definable risk factors that need an individualised, specialised response, and/or
    • single/definable risk factors requiring specialised one-off, short-term or episodic assistance
Goals

Service Duration

Service intensity and duration will vary according to the needs of individual children, young people and their families.  

Goals

Referrals

Referrals are made via The Orange Door.  

Goals

Providers

FamilyCare, Rumbalara, The Bridge Youth Services (parents 25yo or under), OzChild

Aim

The 200 hours program works intensively with families with complex needs, where significant risk has been identified.

Target Group

Children (from pre-birth to 17 years) and their families. This includes:

  • Families subject to first time Child Protection Orders
  • Families with children under 5 years of age
  • Aboriginal children and families
  • Children with a disability
  • Children in kinship placements (where CP retain CM responsibility)
Goals

Service Duration

The service duration is for up to 200 hours of support.

Goals

Referrals

Referrals are made via Child Protection, and Child Protection and the 200 Hours practitioner work in partnership to support the family guided by the Child Protection case plan.

Child Protection remain open during the intervention.

Goals

Providers

FamilyCare, Rumbalara, The Bridge Youth Services (25yo or under)

Aim

The primary objectives of the FPR Response, in partnership with Child Protection, are:

  • Family preservation: create safety and prevent child removal and placement in care
  • Reunification: return children safely and rapidly to their families and communities.

Target Group

Families with complex needs who have or had child protection involvement where the children are at risk of entering or re-entering care, or where the children are returning to the family from care.  

Goals

Service Duration

The program works intensively with families and children for up to 240 hours.  Child Protection may remain involved, or may close their case once FPR are engaged.  

Goals

Referrals

Referrals are made via the Child Protection Navigator who works with Child Protection practitioners to identify and connect families. Identification happens as early as possible within a family’s child protection involvement.

Goals

Providers

FamilyCare, Rumbalara, The Bridge Youth Services (25yo or under), OzChild

Aim

To support and assist parents to develop the skills necessary to provide for the physical and emotional needs of their child.

Target Group

The target group for PASDS is infants and young children from birth to three years of age and their families where:

  • the infant is involved with Child Protection, and assessed to be at high risk of harm
  • there are concerns regarding a parent’s ability to provide for the physical and emotional needs of their infant.
  • This includes interacting with them to promote attachment and development.
Goals

Service Duration

PASD comprises 2 parts – a 3 week Parenting Assessment, and a 9 week Skills Development component, where the family are supported to upskill in identified areas of need.

Goals

Referrals

Referrals are made by Child Protection, who remain involved for the duration of the service.  

Goals

Providers

FamilyCare

Aim

PFF aims to improve the safety, health and wellbeing of families that have multiple interactions with the health, social and justice service systems. This will help keep families together. It will simplify access to services and offer early intervention and support to keep families strong.

Target Group

Families where:

  • a mother has been in custody (including remand) in the past 12 months
  • at least one young person aged 19 or under has
    • received a youth justice community order or custodial sentence in the past 12 months, or
    • other involvement in with youth justice.
Goals

Service Duration

Up to 240 hours

Goals

Referrals

Referrals are made directly to the program via health, social and justice service system.  

Goals

Providers

FamilyCare, Rumbalara, OzChild

Aim

Provides Aboriginal and Torres Strait Islander mothers, partners and their children with antenatal, postnatal and parenting support from pregnancy until the child reaches the age of four.

Target Group

Aboriginal and Torres Strait Islander families with infant children from 0 – 4 yrs, who have need support for complex needs.  

Goals

Service Duration

Duration is flexible and up to the child reaches the age of four

Goals

Referrals

Referrals via Child Protection or directly.  

Goals

Providers

Rumbalara

Aim

  • provide a flexible response to families
  • recognise and support the strengths, dignity and desires of the person with a disability
  • contribute to building family/parent capability and the sustainability of care
  • help families identify disability support needs access the NDIS
  • help families undertake NDIS disability-related goal setting and prepare for plan reviews
  • build the capability of family services practitioners to support families with disability through:
    • understanding and using secondary consultation and referral pathways
    • helping families to navigate the NDIS to receive timely support.

Target Group

Families in scope will be eligible for a family services response and have a child (0-18) or parent with a physical, cognitive, psychosocial or sensory disability.

Goals

Service Duration

Service duration varies dependent on the type of intervention: brief intervention, foundation, sustained and intensive. It is anticipated that approximately 50% of the role will be providing sector consultations and support.

Goals

Referrals

Referrals are made via Child Protection

Goals

Providers

FamilyCare

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